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Shipping & Handling Rates

Zippo.de utilized two-tiered shipping rates on Standard Shipping depending on the weight and contents of your order. 

Current Standard Shipping Rates:

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Some surcharges apply for oversize items.  Zippo retains the right to change shipping rates at anytime.

Expedited Shipping Rates:

    • These rates are calculated during checkout based on the weight and contents of your order and your shipping address.

Overnight Shipping Rates:

    • Overnight shipping is not currently available .
    • These rates are calculated during checkout based on the weight and contents of your order and your shipping address.

 

Rules

Properly completed orders will be shipped according to the service guidelines listed below. Orders are properly completed after credit card authorizations are obtained and shipping address is confirmed. In addition, Zippo reserves the right to hold any order for suspected fraud. Orders that cannot be properly completed will be cancelled and the customer will be notified via email.

 

Multiple Addresses

Unfortunately we are unable to split ship orders to different addresses.  We are happy to ship your order where you need it to go, but you will need to place a separate order for each address that you need items shipped to. Shipping and handling rates, as well as applicable sales taxes, apply for each delivery address.

 

International Orders

We are happy to ship to addresses within Germany. We are unable to ship to to other countries. If you are outside of Germany, please visit the authorized Zippo retailer in your country.

 

Shipping Restrictions

Due to carrier shipping regulations, Zippo windproof lighters are shipped without lighter fluid. To use your Zippo lighter, fill with Zippo premium lighter fluid.

There are several products like: fuel, lighter fluid, and Classic and Slim lighter gift sets that must ship standard ground due to carrier restrictions. If you order other products within an order that includes one of these products, expedited shipping is not a valid option for shipping.  

 

Shipping Times

After credit card verification, your order will be shipped from Germany,  based on the content of your order as listed below.  

Standard Shipping:

    • Ships in 1-2 business days for stock merchandise
    • Ships in 4-5 business days customized product
    • Standard shipping orders ship via ground delivery.

Expedited Shipping:

    • Ships in 1-2 business days
    • Customized and engraved products will ship via 2nd day air but this does not affect the 4-5 business days to manufacture the custom product.
    • Please note that due to shipping regulations there are products that are not eligible for expedited shipping.

Overnight Shipping:

    • Overnight shipping is not currently available.
    • Generally ships by next business day, some exceptions may apply.
    • Customized and engraved products will ship via next day air AFTER the 4-5 business days needed to manufacture the custom product.
    • Please note that due to shipping regulations there are products that are not eligible for overnight shipping.

       You can check on current order status by logging into your account.  

Orders are shipped Monday through Friday only. We are closed major holidays including: New Year's Eve, New Year's Day, Easter, Memorial Day, Thanksgiving, Christmas Eve, and Christmas.

    

Personalized Product Shipping

Personalized products, include custom lighters and printed hand warmers require 4-5 days for production. Your customized product and any other product in your order will ship via the shipping method you chose as soon as it is available from the factory.   

 

eGift Card Shipping

eGift Cards will be sent via email upon receipt of payment.  If your eGift Card order DOES NOT include the purchase of other merchandise your payment will process immediately and you will receive your eGift Card to your email address.  If your eGift Card order DOES include the purchase of other merchandise your payment will process and your eGift Card will be emailed once your whole order ships.  Please note that if your order includes a customized product, shipment of the entire order, included the eGift Card, will take up to 5 days.  (Please note if you wish to receive your eGift Card as quickly as possible it is best to purchase eGift Cards and other merchandise separately.)